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Subject: 10.12.3 Beta 4 Safari - forums, pics blank? rss

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Bob Bergeron
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I'm running Apple's OSX 10.12.3 beta 4 and when using Safari, the BGG site is missing content for forums, pictures, the hot list and other similar omitted info.

For example, when going to Arkham Horror LCG, I see no images, no video reviews, no discussions found and so on. When I try the same with Firefox, I do see the site's content. Curious if anyone else is experiencing the same? (and I know, beta software is beta software...just making folks aware this behavior is happening)
 
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Paul Beasi
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I am on 10.12.3 Beta 4 (16D30a) and I'm not experiencing any problems in Safari on my mid-2014 13" MacBook Pro.

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Bob Bergeron
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I have the same model as well...very odd. I cleared the cache for the BGG site. I had ad-block extensions installed but deactivated. I'll try uninstalling them fully to see if that changes behavior.
 
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Bob Bergeron
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I uninstalled any extensions I had like UBlock, cleared the cache for all BGG-related domains (not just BGG itself), restarted the laptop and still the same. It's puzzling why this is happening. One difference I did see which I can see matters is that this one is a late 2013 model vs 2014.
 
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Paul Beasi
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I use AdGuard Premium as well as Disconnect and they are both active and not causing any problems that I can see. I do use the "more space" resolution setting so for kicks I tried setting it back to the standard resolution and that didn't change anything.
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Bob Bergeron
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I guess I'll wait to see if anything happens with beta 5 as I'm out of ideas on this end. FWIW, this is a pic of what I'm seeing.




Thanks for helping with this anyway, appreciate it.
 
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Paul Beasi
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Wow that is truly bizarre. Does anything happen if you try to see all 999,999 forum threads? wow

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Jim Cote
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Open your developer tools console, reload the page, and post a screenshot of that.
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Bob Bergeron
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seqiro wrote:
Wow that is truly bizarre. Does anything happen if you try to see all 999,999 forum threads? wow



Nothing appears Just more blank space.
 
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Bob Bergeron
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ekted wrote:
Open your developer tools console, reload the page, and post a screenshot of that.


This what you mean Jim?



Edit: to make this further bizarre, I just installed Chrome and am seeing the same behavior with forums being blank, etc... But Firefox appears to be working fine.
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Paul Beasi
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Now it looks like you have a certificate problem for geekdo.com. If I just go to https://geekdo.com, I do get a certificate mismatch error because the certificate is for boardgamegeek.com. You could try going there in Safari and trusting the certificate to see if that helps.

Edit: This would make sense because Safari and Chrome both use Keychain for certificates while FireFox does not.
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Bob Bergeron
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seqiro wrote:
Now it looks like you have a certificate problem for geekdo.com. If I just go to https://geekdo.com, I do get a certificate mismatch error because the certificate is for boardgamegeek.com. You could try going there in Safari and trusting the certificate to see if that helps.

Edit: This would make sense because Safari and Chrome both use Keychain for certificates while FireFox does not.


Thanks for the suggestion. I just tried it in Safari (then Chrome) and I too get that cert error. I trusted it but no luck. That theory was a great idea too!
 
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Paul Beasi
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I feel like we can figure this out! The console clearly shows that it isn't loading the resources due to a certificate problem.

Can you launch Keychain Access, go to Certificates, and look at the boardgamegeek.com certificate for something unusual? Mine looks like this:

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Bob Bergeron
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I agree Paul!

The settings for the BGG cert if Keychain Access looks like yours. I will see if I can delete it to help reset it.

Edit: No luck with the above. I deleted the cert, shutdown Safari and tried to hit BGG but same problem.

Here's a pic of an images page using Chrome with the dev tools console on the right:

 
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Bob Bergeron
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I just tried something and wanted to share in case made sense to others. In Safari, I displayed the error console. When I go to a game page and see the blank entries for forums, etc...I see the errors in red that I previously uploaded. When I click on one of those error urls (api.geekdo.com), a cert confirmation box appears and when I confirm then what appears like raw data from the url shows.

But - when I then go back to the game page, the forums, pictures, etc...magically appear. This remains true for other game pages. As expected, went I close Safari, the certificate issue re-appeasrs and the portions of the games page are blank again.
 
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